🧠 About Oliva
Oliva is your partner for mental & professional wellbeing. Whether you’re going through a tough time or want to learn new skills to boost resilience & emotional intelligence, Oliva has the tools and professionals to support you.
❓ What's this notice all about?
We want to be completely transparent about how we collect and use your personal data. This privacy notice exists to tell you exactly how we do this.
Any time we make a decision on processing personal data, we do it according to this notice—in data protection law terms, this means we're acting as a Data Controller under the GDPR and UK GDPR.
Our privacy notice covers the entire journey of the personal data we process when you use our services—from the moment it enters our system, until it's time for us to say "goodbye 👋", as well as the various stops it makes along the way.
👇 The ways we process your data
Oliva users
People working at Oliva
Information about Cookies
🔒 Extra steps we take to protect your data
By definition, being a mental health platform means that we store some sensitive personal information. So everyone who works at Oliva takes extra care to uphold the highest security standards. Here’s a few examples of measures we’ve put in place to keep your data safe:
For a more detailed breakdown, you can read our full Security Statement or visit our Trust Center.
📜 What are your rights?
You don't have to pay anything to exercise your rights. If you wish to make a request about your personal data under your rights, contact us at data.protection@oliva.health, (+44) 2071939425, or Oliva Health Ltd, 34b York Way, London N1 9AB, United Kingdom. We'll acknowledge your request as soon as possible and aim to provide the information requested within 1 month.
💔 How you can complain
If you have any concerns about our use of your personal information, let us know by writing to us at complaints@oliva.health.
If you're not satisfied with our response, or you're unhappy with how we have used your data, you can complain to the Supervisory Authority available in your location.